Information We Collect

At PortoAI, we are committed to protecting your privacy while providing you with AI-powered investment insights. This Privacy Policy explains how we collect, use, and safeguard your information.

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, and any financial information you choose to share for investment analysis.

How We Use Your Information

Your information helps us provide personalized AI-driven investment insights and recommendations. We use your data to:

• Analyze your portfolio and provide tailored investment recommendations
• Offer behavioral coaching based on your trading patterns
• Send you important service updates and security notifications
• Improve our AI algorithms and service quality
• Respond to your customer support inquiries

We never sell your personal information to third parties for marketing purposes.

Information Sharing

We only share your information when necessary to provide our services or as required by law:

• Brokerage Partners: We may share limited portfolio data with your connected broker to provide accurate analysis
• Service Providers: Trusted third-party services that help us operate (payment processors, cloud hosting)
• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We employ industry-leading security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and regular security audits
• Compliance: SOC 2 Type II certified infrastructure
• Monitoring: 24/7 security monitoring and threat detection

"Your financial data security is our top priority. We use the same security standards as major banks."

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a portable format
• Opt-out: Unsubscribe from marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@pranaalpha.com
• Address: PA Labs Pvt Ltd, Harlur Main Road, Bangalore, Karnataka, India

This Privacy Policy was last updated on September 9, 2025.